If you depart from an "us vs. them" philosophy of life, your first confrontation is likely to be with the cynics.
Perhaps the most important thing I learned was how deeply and intensely people wanted to be listened to.
Last week, for instance, I wrote about the weekend I spent, a decade ago, getting handgun training from the NRA—and what I learned, which is that the things you need to fear are endless, and when one of them pops up in your life you'd better be prepared to kill it. One reader said he wondered "if Robert has ever truly felt as though his life or those he values were threatened" and quickly answered his own question: Of course not! And then he crooned, oh so tenderly: "Must be nice for Robert to live in such an insulated bubble."
Issue solved! Everyone needs a gun, except for the utterly naïve.
If I'd had a gun, I may have taken aim at this snarky fool, but eventually I started calming down and thinking about his words—this monkey wrench of cynicism, as I called it—with slightly more positive energy.